It goes without saying that all gemstone bracelets must be cleaned frequently. You do not need any special appliances to clean Firxly bracelets, though.

• Most stones respond well to mild detergent and warm water.
• Scrub them using a soft brush, preferably a baby brush with soft bristles.
• Avoid scrubbing too hard else you may end up scratching the stone.
• Rinse the stone and dry it gently with the help of a soft, lint-free cloth.

Our payment methods include:

• Credit Cards
• PayPal
• iDEAL
• SOFORT Banking

 

For more information visit our payment methods information page www.firxly.com/payment-methods.

Shipping

We offer free standard delivery to all addresses with the typical period for delivery 1-3 working days in the Netherlands and 3-10 working days rest of Europe. We will usually be able to deliver to: Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.

 

Return

You are entitled to return a product to us and receive a refund in case: 

• we receive the returned product within 14 days following the date of dispatch of the product to you;

• the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new;

• you comply with the procedure set out in our policy in relation to the return of the product.

 

For more information visit our Shipping and Return information page www.firxly.com/shipping-returns